Refunds and the 30-day money-back guarantee
Last updated 27 September 2026
The short answer
If Adaging is not for you, email us within 30 days of your first payment and we refund you in full. There are no conditions, and one email is enough.
How to ask for a refund
- Email support@adaging.io from the address you paid with.
- Tell us you would like a refund. A subject line such as "Refund" helps us find it quickly.
- Send it within 30 days of your first payment.
When we refund you, we also cancel your subscription, so no further charges follow.
When the money arrives
Refunds go back to the payment method you used. For cards, the credit usually appears within 5 to 10 business days, depending on your bank. If the refund is made soon after the payment, the charge may simply disappear from your statement instead of showing as a separate credit.
After the 30 days
After the 30-day window, payments are not refundable. If you cancel in the middle of a period, you keep access until it ends, and the unused part of the period is not refunded. This does not affect your rights under the consumer law of your country. Full terms are in our Subscription Policy.
Don't recognise a charge?
See what appears on your bank statement in our help center, and please email support@adaging.io before you open a dispute with your bank.
Adaging is an educational wellness program. It is not medical advice and does not replace a consultation with a doctor.
